Protect your brand across the world
Protect your brand and combat issues before they escalate with comprehensive alerting functions. Receive notifications directly in your inbox at regular intervals or whenever there is unusual activity.
Advanced sentiment analysis for social listening makes sure you’re covered across the globe. Real-time listening through our command center so you can stay on top of every issue as it happens.
Key brand protection features
- Instant, automated alerts
- Sentiment analysis in 25 languages
- Customized crisis dashboards for real-time brand listening
- Smart spike analysis for advanced issue detection
Listen, react and respond in real-time
Respond to comments and problems in seconds with real-time social listening. Build better relationships with customers and influencers by responding instantly and use influencer analysis dashboards to find the best way to get in touch.
Never miss another opportunity for social selling by jumping into key conversations ahead of competitors. Optimize event performance by listening to all discussions around events and identifying the key topics and influencers to widen reach.
Key features for real-time social listening
- Command center for round-the-clock monitoring
- Hootsuite integration for instant response
- Customizable dashboards for easy monitoring
- Easy integration into social prospecting systems
Key features for visual listening
- Track 30,000+ brand logos
- Instantly add any logo to our database
- Identify scenery and objects as well as logos
- Use AI-powered technology that improves over time
Latch on to trends at the right moment by monitoring speed of sharing of articles, tweets, images and more.
Sentiment in 25 languages
Track brand reputation over time, view results by country, language or media type and manually adapt results as needed. All this in English, German, French, Spanish, Chinese, Indonesian, Portuguese, Italian, Danish, Swedish, Norwegian, Finnish and more.
Data from Print, TV, Online and Social
Benefit from proprietary crawling technology indexing more than 150 million local and international websites, 10+ social networks and running on 1500 servers. Access an extensive archive of major global TV, radio, print media and newswires from LexisNexis® to get a 360-degree view of your brand’s performance and reputation on all media channels.
Social Channel Analytics
Deep dive into the performance of owned social channels and competitors using comprehensive social channel analytics. Analyze reach, engagement, share of voice, the trending score of your posts and much more.
Time Lapse Graphs
Track the evolution of trends and key metrics over time using time lapse graphs. Visualize the key factors that affected performance at a granular level.
Earned and Owned Media
Measure and compare performance of both earned and owned media in one platform.
Worldwide Language Coverage
Acces and filter results from 187 different languages. Use automated translation directly in the platform to understand results that aren’t in your native language.
100% of tweets
Don’t miss a single post when monitoring Twitter with News Monitors’ full access to the Twitter firehose. Rest assured that you’ll receive all tweets in real-time.